Privacy Policy

1 Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Pharmacy, clinic, or business name
• City or location
• Information submitted through forms or demo requests

Account & Usage Data

• Login details
• User roles
• Activity logs
• Device and browser information
• IP address
• Usage analytics

Pharmacy & Clinic Operational Data

If you use our software services, we may store product records, inventory data, invoices, customer records, and prescription-related operational data (Pharmacy BSS), or appointment, consultation, treatment, patient, and staff HR/payroll records (Clinic BSS).

2 How We Use Information

• Provide and operate our services
• Create and manage user accounts
• Respond to inquiries and demo requests
• Improve platform performance and usability
• Provide customer support
• Send service notifications
• Maintain security and prevent fraud
• Comply with legal obligations

3 Data Sharing & Disclosure

We only share information when strictly necessary:

• With your explicit consent
• With infrastructure and service providers who support our platform
• To comply with applicable legal requirements
• To protect the integrity and security of our systems
• During a company restructuring or acquisition

4 Data Security

• Secure, redundant cloud hosting
• Encrypted transmission via HTTPS
• Strict access controls and role-based permissions
• Audit logs on all sensitive operations

No online system is completely secure. Users are responsible for safeguarding their own credentials and access.

5 Data Retention

We retain data only as long as required to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Pharmacies and clinics using our platform control their operational data and may request deletion upon terminating services.

6 Your Rights

You may contact us to request:

• Access to the data we hold about you
• Corrections to inaccurate data
• Deletion of your personal data
• Restriction of how your data is processed
• An export of your data in a portable format

7 Cookies & Tracking

We may use cookies to improve performance, analyze usage, and enhance your experience. You can disable cookies in your browser settings, though some features may be affected.

8 Third-Party Services

We use trusted third-party providers for hosting, analytics, communication, and infrastructure. Each provider maintains their own privacy policy and data protection standards.

9 Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18.

10 Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised effective date.

11 Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us: