Cloud-Based Pharmacy Platform

Goldfish BSS

A comprehensive Business Support System tailor-made for modern pharmacies. Whether you're a single-location retailer or a multi-branch network, Goldfish unifies inventory, prescriptions, invoicing, customer management, and analytics into one intuitive cloud platform.

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7+
Core modules
30
Day free trial
100%
Cloud-hosted
LK
Local support team
Core Modules

Everything Your Pharmacy Needs

Click a module to explore what Goldfish BSS covers out of the box.

📦 Inventory Management

Real-time stock control with full batch-level visibility. Never sell expired or out-of-stock items again.

Real-time stock trackingMonitor batch numbers, expiry dates and reorder levels across all departments.
Automated batch allocationFIFO dispatch ensures expired stock is never invoiced.
Alerts & remindersConfigurable notifications for low stock, near-expiry batches, and reorder triggers.
Audit & complianceFull audit trail for every quantity change, linked to users and reference documents.

💊 Prescription Handling

From intake to dispensing — fast, accurate, and fully audited prescription workflows.

Version controlRevise, convert, or duplicate prescriptions with complete audit trails.
One-click dispensingConvert a prescription to an invoice instantly, with auto batch deduction.
Refill schedulingAutomatically generate refill reminders based on prescription duration per customer.

🧾 Invoicing & Payments

Flexible billing that handles walk-ins, credit customers, and multi-payment scenarios with ease.

Flexible billingIssue invoices to registered or walk-in customers, apply discounts, multiple payment methods.
Credit notes & cancellationsIssue credit notes that cancel and reopen completed invoices for corrections.
Receipt printingOptimized print layouts for thermal receipt printers.
Partial paymentsIssue goods on credit or partial payment and track outstanding balances.

👥 Customer Management

Build lasting patient relationships with unified profiles, loyalty tools, and WhatsApp integration.

Unified profilesStore demographics, prescription history, and full purchase patterns per customer.
Loyalty & analyticsTrack lifetime value, segment high-value patrons, and run targeted promotions.
WhatsApp integrationSend automated reminders and promotional messages via your own WhatsApp account.
Family accountsLink and manage relatives to track their invoices and prescriptions together.

💰 Finance & Accounting

Real-time financial visibility across sales, expenses, and profitability.

Sales trackingMonitor daily revenue, margins, and payment trends in real time.
Expense managementRecord operational expenses and supplier payments with audit trails.
Profit analyticsUnderstand profitability by product, category, or branch.
Financial reportingGenerate summaries for accounting, compliance, and decision-making.

⚙️ Organization Administration

Full control over users, roles, branches, and business rules.

Organization setupCreate and manage users, divisions, and branches.
User & role setupConfigure roles, permissions, and granular access controls.
Business rulesCustomize workflows, approval policies, and operational rules.

🏭 Product & Supplier Administration

Maintain your product catalog, pricing rules, and supplier relationships in one place.

Product catalogMaintain products with categories, tags, and descriptions.
Pricing & discountsSet pricing, markup rules, and discount tiers per product or category.
Inventory defaultsDefine batch settings, expiry rules, and reorder levels per product.
Supplier managementAdd and manage suppliers with credit limits and credit periods.
Batch stock management
Batch Management

Crystal-Clear Batch Stock Control

With batch-wise stock management, you gain full visibility over every batch in your inventory. Define your own "hold" window in days — Goldfish automatically flags and quarantines stock approaching expiry, so you never dispense an expired item.

  • Precise batch tracking — batch numbers, expiry dates, and batch-level pricing all in one view.
  • Automatic expiry holds — stock within your configured threshold is blocked from invoicing automatically.
  • Optimal stock rotation — oldest batches move first, reducing waste and write-offs.
  • Regulatory compliance — auditable batch histories and built-in expiry controls keep you covered.
Order management
Order Management

Purchase, Transfer & Returns — All Unified

Goldfish ties together procurement, internal transfers, and stock removals into one auditable system. Every unit movement is tracked, authorized, and fully traceable.

Purchase Orders
  • Create POs in seconds — select products, vendors, quantities, and delivery dates.
  • Route through custom approval workflows before release.
  • Dispatch via email or WhatsApp; track acknowledgment in real time.
  • On receipt, record batch numbers, expiry, and landed costs — discrepancies trigger alerts.
Transfer Orders
  • Initiate inter-branch transfers with source, destination, items, and quantities.
  • Stock is reserved automatically at source to prevent overselling.
  • FIFO batch handling maintained across all sites with a clear audit trail.
Delete / Return Orders
  • Formally write off expired or damaged stock with reasons, photos, and manager approval.
  • Automatically reverse reserved quantities and update financial ledgers.
  • Full history of every removal for compliance audits and loss analysis.
Bulk procurement
Bulk Procurement

High-Volume Purchasing Made Fast

Goldfish accelerates bulk procurement with three flexible input methods — so even your largest orders are captured quickly and accurately.

  • CSV Upload — prepare large POs in any spreadsheet, export as CSV, and upload directly. Goldfish parses product codes, quantities, and vendor details in seconds.
  • Barcode scanner — use any USB or Bluetooth barcode gun to scan items and build POs at the speed of scanning.
  • Webcam scanning — no specialized hardware needed. Point your laptop or desktop camera at barcodes; Goldfish reads and populates the order form in real time.
Sales module
Sales

Frictionless Checkout, Every Time

Prescriptions, invoicing, and payments in one seamless workflow. From the moment a prescription is presented to the final receipt — it's fast, accurate, and fully recorded.

  • Instantly loads the patient's active prescription and suggests correct dosages.
  • One-click conversion from prescription to invoice with automatic batch deduction.
  • Supports cash, card, mobile wallets, and split-pay — all recorded against the customer profile.
  • Walk-in customers can have ad-hoc profiles created on the fly.
  • Automated receipts via print, email, or WhatsApp immediately after sale.
  • Real-time inventory, dashboard, and loyalty point updates on every transaction.
Customer loyalty
Customer Loyalty & Insights

Turn Every Transaction Into Intelligence

Deep, actionable insights into your customer base — so you can identify, nurture, and retain your most valuable patrons.

  • Unified customer profiles with purchase history, prescription trends, and balances at a glance.
  • Advanced segmentation and lifetime-value analytics surface your highest-value clients.
  • Built-in loyalty points and tiered rewards to drive repeat business.
  • One-click WhatsApp or email campaigns — reach customers the moment a prescription is due.
  • Free-form notes, communication logs, and detailed dashboards per customer.
Reporting and analytics
Reporting & Analytics

Data-Driven Decisions, Not Guesswork

Interactive dashboards and customizable reports that turn raw pharmacy data into clear, actionable strategy.

  • Live KPI dashboards — daily sales, margin trends, top/bottom-selling products.
  • Near-expiry and stock-out alerts surface before they become problems.
  • Drill down by department, product category, customer segment, or date range.
  • Export to CSV, PDF, or Excel for deeper analysis or regulatory audits.
  • Scheduled report delivery ensures stakeholders always have the latest figures.
FitMe Connected Patient Portal

Patient Requests, Arriving in Real Time

When your pharmacy runs Goldfish BSS, patients connect through FitMe — Coffer Smart's patient portal. Prescription uploads and refill requests from patients arrive directly into your Goldfish workflow, instantly, with no manual handoff required.

Goldfish BSS  — Patient Requests
Live
📋
Amal Perera just now
Uploaded a new prescription — Amoxicillin 500mg, Metformin 850mg (image attached)
✓ Accept ? Query View Image
🔁
Nimal Silva 2 min ago
Refill request — Lisinopril 10mg. Last dispensed 28 days ago. Patient profile linked.
✓ Process View History
🔔
Kamani Fernando 8 min ago
Refill request — Atorvastatin 20mg. Prescription on file. Ready to process.
✓ Process Notify Patient
📋

Prescription Uploads Land Directly in Goldfish

Patients photograph and submit prescriptions through FitMe. They appear instantly in your Goldfish BSS request queue with the image attached — ready to review, accept, or query without any manual step.

🔁

Refill Requests Trigger with Patient History Loaded

When a patient requests a refill via FitMe, Goldfish pre-loads their prescription history, last dispensed date, and linked patient profile — so your pharmacist can approve and process in seconds.

🔔

Two-Way Real-Time Notifications

Notify patients the moment their order is ready, query them about a prescription, or send a message — directly from Goldfish BSS. Patients receive it instantly on FitMe.

🔗

Fully Integrated — No Extra Setup

FitMe is the patient layer of Goldfish BSS, not a third-party integration. It's included with your plan — patients register on FitMe and link to your pharmacy automatically.

Learn About FitMe → Included with all Goldfish BSS plans.
Why Goldfish?

Built Differently. Designed for Pharmacists.

Every decision in Goldfish is made with a real pharmacy in mind.

🏥

Pharmacy-First Design

Built with input from practicing pharmacists. Every screen and workflow reflects how a real pharmacy operates.

☁️

Cloud-Native Platform

Access your pharmacy system from any device, anywhere. No servers to manage, no local installs.

🔒

Enterprise-Grade Security

Role-based access, full audit trails, and encrypted data handling protect your operations and patient data.

💰

Modular & Affordable

Plans starting at Rs. 3,500/mo. Scale features as you grow — enterprise capabilities without enterprise pricing.

🇱🇰

Local Support Team

Sri Lanka-based specialists available in your time zone and language — from onboarding to day-to-day support.

🔄

Continuous Updates

Monthly feature releases driven by real pharmacy feedback, backed by zero-downtime deployments.

Get Started

Ready to Transform Your Pharmacy?

Schedule a free demo and see Goldfish BSS in action — no commitment required.

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