The Patient Side of the Ecosystem

FitMe Patient Portal

Pharmacy BSS digitized the pharmacy, and Clinic BSS digitized the clinic, both on the Goldfish platform. FitMe connects patients directly to both, bringing prescription management, refill requests, clinic appointments, health records, and real-time notifications to the people who matter most.

Pharmacy BSS
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FitMe Portal
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Clinic BSS
Our Ecosystem Journey

Building Healthcare Infrastructure, One Milestone at a Time

When Coffer Smart set out to build Goldfish, a digital-first healthcare platform, we started where the most operational complexity lived, the pharmacy. Pharmacy BSS solved that, and Clinic BSS extended the same platform to clinics and hospitals.

FitMe is the natural next step: closing the loop by giving patients a direct, digital connection to both. Together, they form the foundation of a connected community health system.

1
Live

Pharmacy BSS

Cloud-based pharmacy management, prescriptions, inventory, invoicing, analytics, and customer engagement.

2
Live

Clinic BSS

Practice management for clinics and hospitals, appointments, consultations, e-prescriptions, billing, and staff HR, on the same Goldfish platform.

3
Live

FitMe Patient Portal

Patient-facing companion to both Pharmacy BSS and Clinic BSS, connecting patients digitally to their pharmacy and their clinic.

4
Roadmap

Healthcare System Integration

Connecting pharmacies, clinics, and patients into national healthcare infrastructure and insurance platforms.

5
Roadmap

Broader Healthcare Ecosystem

Expanding Goldfish to labs, hospitals, and other healthcare providers joining the network.

What FitMe Offers

Everything a Patient Needs, Digitally

FitMe gives patients of Pharmacy BSS pharmacies and Clinic BSS clinics a clean, simple interface to manage their healthcare interactions, from anywhere, on any device.

📋

Prescription Upload

Patients photograph and upload prescriptions directly to their pharmacy. No queues, no calls, the pharmacist receives it instantly.

🔁

Refill Requests

Request medication refills with a tap. The pharmacy receives the request, processes it, and notifies the patient when it's ready.

📁

Prescription Records

View the full history of prescriptions held at the linked pharmacy, dosages, dates, and dispensing records, all in one place.

🧾

Invoice History

Access past invoices from the pharmacy. Useful for insurance claims, expense tracking, and personal health records.

👨‍👩‍👧

Family & Friends Management

Manage prescriptions and records for family members or dependants under one account, ideal for caregivers.

🔔

Real-Time Notifications

Receive instant notifications from the pharmacy, prescription ready, refill due, order updates, and respond directly through the portal.

The Connection

One Platform, Two Sides

FitMe is not standalone software, it is the patient-facing layer of the Goldfish platform, shared by Pharmacy BSS and Clinic BSS. Actions on one side are reflected instantly on the other.

Pharmacy BSS, Pharmacy

What the pharmacy does

  • Receives prescription uploads
  • Processes refill requests
  • Sends real-time notifications
  • Manages patient records
  • Issues invoices
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Live sync
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FitMe, Patient

What the patient does

  • Uploads prescriptions
  • Requests refills
  • Receives notifications
  • Views prescription history
  • Accesses invoices
The Patient Experience

Simple for Patients, Powerful for Pharmacies

A patient using FitMe at a Pharmacy BSS pharmacy goes through a seamless digital journey.

01

Register & Link

Patient signs up on FitMe and links their account to their pharmacy, via Google or OTP.

02

Upload Prescription

Photograph the prescription and send it to the pharmacy through the portal, from anywhere.

03

Pharmacy Processes

The pharmacist reviews it in Pharmacy BSS, prepares the order, and updates the status.

04

Patient Notified

Real-time notification, order is ready, or a message from the pharmacist with any queries.

05

Records Maintained

Full prescription and invoice history stays accessible for the patient at any time.

06

Refill When Needed

When the prescription runs out, request a refill in seconds, no visit required.

Available to Patients of Pharmacy BSS and Clinic BSS Providers

FitMe is the patient portal that comes with the Goldfish platform, it is not a standalone service. Patients can register on FitMe and link to any pharmacy running Pharmacy BSS or clinic running Clinic BSS. If your pharmacy or clinic is not yet on Goldfish, ask them about it, or share this page with them.

Open FitMe Portal → Get Goldfish for Your Pharmacy or Clinic